Evaluation time Nurses for non-nursing tasks and text services in nursing shifts: a cross-sectional study

Document Type : Original article

Authors

1 Master of Nursing, faculty Nursing and Midwifery Torbat-e Jam, Mashhad University of medical Sciences, Mashhad, Iran

2 Master of Nursing, Mashhad University of medical Sciences, Mashhad, Iran

Abstract

Introduction: for patient care, nurses are responsible for numerous tasks that sometimes some of these tasks away them from their primary mission, which is patient care. Therefore, the aim of this study is, evaluated time nurses for non-nursing tasks and text services in nursing shifts.
Material and Methods: This study is a descriptive-analytic study. Community nurses working in Imam Reza and Ghaem and Montaserieh hospital in Mashhad city. Questionnaire derived from the checklist Bradshaw & Harrison and reliable sources nursing. After assessing the validity and reliability of the questionnaire was used and results were analyzed using the software spss16.
Results: The results showed that from the perspective of nurses, nurses spend more time answering phone calls and different things (3.60%) and in response to repeated questions about patients and their family appointment by specialists (7.56%). The Spearman correlation coefficient direct connection between the nurses on unnecessary tasks with age (p=0.01, r=0.22) and work experience (P>0.001, r=-0.39) there was a significant inverse relation.
Conclusion: The results indicate a lot of time nursing and non-nursing for written assignments, it is recommended Nursing managers with a better understanding of the scientific principles of business management and ability to apply these skills to more accurate monitoring and the use of management time, with regulatory reform and reduce some of the non-nursing tasks by designing a care plan correctly, to provide care targeted and enhance the quality of care and more satisfied patients.

Keywords


1. Asefzadeh S. Hospital Management & Research .Qazvin University of Medical Sciences 2003; 1: 35- 36 [Article in Persian].
2. Amini A, Hejazi Azad Z. Analysis and Evaluation of Health Roles in Promotion of Manpower
Productivity in Iran Economy. Journal of Iranian Economic Research2007; 30:163-137[Article in Persian].
3. Abasi Moghadam MA. Analysis Treatment cost Nerve surgery ward Imam khomeini hospital. Tehran: Science & Research Branch Islamic Azad University of Theran, 1995. [Thesis in Persian]
4. Maleki MR. Survey unit cost & Efficiency Health services of Damavand. Tehran: Iran University of Medical sciences, 1986. [Thesis in Persian]
5. Hall McGillis L. Nursing Intellectual Capital: A Theoretical Approach for Analyzing Nursing Productivity. Nursing Economics 2003; 21(1): 14-19.
6. Estaugh SR."Hospital Nurse Productivity. “Journal of Health Care Finance 2002; 29(1):14-22.
7. Hooma H. Development and Standardization of a Job Satisfaction Scale. Tehran: State Management Training Center; 2002. P. 4-5[Book in Persian].
8. Baghbanyan AB, Aghamohamadi G, Shaei A, Rahmani H, Sheed pur J. Management in Health Care. Tehran: Gap; 2003. p. 310 [Book in Persian].
9. Lundgren S, Segesten K. Nurses' use of time in a medical-surgical ward with all-RN staffing. Journal of Nursing Management Jan 2001;9: 13-20.
10. Harrison L, Nixon G. Nursing activity in general intensive care. J C N 2002; 11: 158–167.
11. Kiekkas P, Poulopoulou M, Papahatzi A, Androutsopoulou C, Maliouki M, Prinou A. Nursing Activities and Use of Time in the Post anesthesia Care Unit. Journal of Per Anesthesia Nursing 2005; 20(5): 311-322.
12. Desjardinw F, Cardinal L, Belzile E, McCusker J. Reorganizing nursing work on surgical units: a time-and-motion study. Nurse Leadersh 2008; 21 (3):26-38.
13. Hashemi SM, Mohamadi Baghmolai M, Ghaedi H, Ghafarian Shirazi HR. The patient's satisfaction from hospitals facilities in Bushehr Province. Iranian South Medical Journal 1999 Oct; 4(1):53-59[Article in Persian].
14. Sadaghiani E. Organization & Hospital. Tehran: Jahan Rayane; 1998. P. 46-47 [Book in Persian].
15. Pazargadi M, Zagheri Tafreshi M, Abed Saeedi Z. Nurses' perspectives on quality of nursing care: a qualitative study. Journal of the Faculty of Medicine in Shaheed Beheshti University of Medical sciences 2007; 31(2): 147-153[Article in Persian].
16. Parker SE, Kreboth FJ. Practical programs of conduction patient satisfaction. J Nurse Care 1991; 6(5): 430-35.
17. Thomas LH. Measuring patients’ satisfaction with nursing care. JAN 2006; 17(1): 52-63.
18. Karimi I. Health Economics. Theran: Gap; 2004.p. 5-7[Book in Persian].
19. Bradshaw KE, Sittig DF, Gardner M, Pryor TA, Budd M. Computer based data entry for nurses in the ICU". MD Compute 1989 Sep-Oct; 6(5):274-280.
20. Norrie P. "Nurses’ time management in intensive care. Nursing in Critical Care1997; 2 (3): 121–125.
21. Dehghan Nayeri N, Nazari AA, Adib Haj Bagheri M, Salsali M, Ahmadi F. Nurses’ views on Productivity and its influencing factors Feze. Kashan University of Medical sciences & Health Services 2005 Jan; 32(8): 43-51[Article in Persian].
22. Ansari H, Ebadi F, Molla Sadeghi A. Evaluation of patient’s satisfaction in hospitals under Iran University of Medical Sciences. Journal of Birjand University of Medical sciences 2004; 11:38-45[Article in Persian].
23. Sheikhi MR, Javadi A. Patients’ satisfaction of medical services in Qazvin educational hospitals. The Journal of QazvinUniv of Medical sciences 2004 Feb; 29: 62-66[Article in Persian].
24. Kunaviktikul W, Anders RL, Srisuphan W, Chontawan R, Nuntasupawat R, Pumarporn O. Development of quality of nursing care in Thailand. J Advanc Nurs 2001; 36:776-84.
25. Fairchild DG, Mcloughlin KS, Gharib S, Horsky J, Portnow M, Richter J, etal. Productivity, Quality, and Patient Satisfaction Comparison of Part-time and Full-time Primary Care. Journal of General Internal Medicine 2004; 16 (10):663-66.
26. Davis SL, Adams Greenly M. Integrating patient satisfaction with a quality improvement program. J Nurse Adm 1994; 24(12):28-31.